Our Premium and Speciality Series shears are covered by our by Lifetime Manufacturer Warranty. It covers any defects in material or workmanship for the entire life of your Surgicorp shears. Warranted products will be repaired or replaced, at Surgicorp’s Shears option.
We know you want to protect your investment. Surgicorp’s Premium and Speciality Series are covered by 12 months complimentary drop protection. In the case you accidentally drop or damage your shears, we will repair your shears for free of charge. Shipping charges must be covered by the customer.
Please Note: All international customer will need to send the shears back to our head office in United Kingdom.
What is Not Covered:
Failures due to misuse, abuse or normal wear and tear are not covered by this warranty. Surgicorp shall not be responsible for any consequential damages.
What can AVOID your Shears Warranty:
If your scissors are sharpened by anyone other than Surgicorp Authorized Sharpener, this avoids your warranty.
DEFECTS IN MATERIALS OR WORKMANSHIP:
It is our experience that a product that fails prematurely due to a manufacturing defect in materials or workmanship, will generally do so very early on, often the first or second time the product is used. When returned for inspection, these products are generally found to still be in like new condition and show very little signs of use. It is uncommon for a product that was manufactured with a defect, to survive under normal use for an extended period of time. Products that are returned for warranty inspection after months or years of continuous reliable service are rarely found to be defective. The most common demand for service is the result of normal wear and tear issues, which are not considered to be a defect in materials or workmanship.
For warranty claims, please email us at: firstname.lastname@example.org. One of our team members will be in touch with you as soon as possible.