Terms & Conditions

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This part of our website is important and sets out all the information you will need to use our website and to buy products from our online shop. Please read this information carefully before using our website. Please note that this information may change from time to time so please ensure that you check this information before using the website or placing an order through our online shop. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


    All trademarks, service marks and trade names of SURGI CORP INTL LTD. used in the site are trademarks or registered trademarks of SURGI CORP INTL LTD. Trademark number: UK00003220449


    The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of SURGI CORP INTL LTD. The collective work includes works that are licensed to SURGI CORP INTL LTD. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with SURGI CORP INTL LTD. or purchasing SURGI CORP INTL LTD.  products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with SURGI CORP INTL LTD. or to purchase SURGI CORP INTL LTD. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by SURGI CORP INTL LTD. You further agree not to change or delete any proprietary notices from materials downloaded from the site


    We operate the website SURGI CORP INTL, Company Registration Number: 09663779 (Registered in England & Wales)

    If you want to contact us for any reason, please email or contact us by phone at +44-800-009-6235


    If you want to cancel an order or return any products you have bought through our website,  contact us right away at (+44)8000096235 or E-mail  We offer a 30 days refund or exchange if for any reason you are not satisfied with the product, buyer to pay the shipping cost

  • Site Availability

    We will do our utmost to ensure that the site is available and not interrupted. However, due to the nature of the internet, we cannot guarantee that the site will always be available or error-free. Please note that the site may be unavailable due to maintenance, technical issues or matters beyond our control.

    In addition, we may withdraw, suspend or amend the service we provide on our site without notice at any time or close the site indefinitely. We may also restrict access to some parts of our site, or our entire site, to users who have registered with us.

  • Registration

    You may need to register with us to take advantage of any competitions, promotions, offers or any features we may offer from time to time on the site.

    During the registration process, you must choose a username and password. You must keep your username and password safe and confidential and you must not disclose it to anyone else. You must not allow anyone else to use your username and password.

    If you think someone else may know your username or password, you must change it. If you think that anyone else may have accessed your account, with or without using your username or password, please contact us immediately at

    We may disable any username or password at any time if we think you have not complied with these Terms of Use or if there has been unauthorized access to your account.

  • Your conduct

    You must at all times use the site in a responsible and legal manner. You must comply with the spirit of the following standards as well as the letter. You must not use our site in any way that causes, or is likely to cause, our site or access to it to be interrupted, damaged or impaired in any way. In particular, you must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. You are responsible for all electronic communications and content sent from your computer to us.

    You must not use our site:

    • for any business or commercial use or purpose;
    • in connection with a criminal offense of other unlawful or illegal activities;
    • for fraudulent purposes;
    • to send, use or reuse:
    • illegal, offensive, discriminatory, abusive, indecent, defamatory, obscene or menacing material;
    • material which is in breach of copyright, trademark, duties of confidence, privacy or any other right; or is otherwise damaging to third parties or objectionable;
    • material which contains chain letters, mass mailings or any “spam”;
    • for any advertising, promotional or marketing activities;
    • to cause annoyance, inconvenience or needless worry or anxiety.
  • Your contributions and material

    If you make use of any features on our site which allow you to upload material or interact with other users of the site, we will treat any material you upload or contributions you make as non-confidential and non-proprietary. We have the right to use, copy, distribute and disclose to third parties any such material or contributions for any purpose.

    We will not be responsible, or liable to any person, for the content or accuracy of any materials posted by you or any other user of our site.

  • Restrictions on the use of materials

    We either own or license all intellectual property rights in our site and in the material published on it. Our site and the material published on it are protected by copyright and trademark laws and treaties around the world. All rights are reserved.

    Unless we say otherwise, you may access the materials on our site solely for your personal use. You may not modify, copy, publish, display, transmit, adapt or in any way exploit the materials on our site. You may not publish, display, or commercially exploit any material from us or other owners of intellectual property displayed on the site unless you request and receive prior written permission from us or other owners of the intellectual property.

    If we or any other owners of the intellectual property grant permission, you may not change or delete any author credit, trademark legend or copyright notice. You must follow and observe all additional copyright notices or other restrictions contained on this site.

  • Linking to our site

    You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

    You must not establish a link from any website that is not owned by you.

    Our site must not be framed on any other site, nor may you create a link to any part of our site other than the homepage. We may withdraw linking permission without notice. The website from which you are linking must not contain any material which in not permitted on this site.

  • Links from our site

    Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We do not endorse or take responsibility for the content, advertising, products or other materials made available through any other site and we have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

  • Reliance on information posted

    Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. We have no liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

  • Our site changes regularly

    We aim to update our site regularly and may change the content at any time. However, we do not have any duty to update or correct releases, presentations or other materials on this site. While we have attempted in good faith to ensure that the information presented here is accurate, there may be technical and factual inaccuracies or errors and you should note that any of the material on our site may be out of date at any given time.

    This site is provided for the purpose of providing information to customers, employees, shareholders, other investors and the general public about us and our products and services.

  • Breach of these Terms of Use

    If you fail to comply with or breach these Terms of Use (or we have reasonable grounds to believe that you have breached these Terms of Use) we may take all or any of the following actions:

    • Immediate, temporary or permanent withdrawal of your right to use our site and its associated services;
    • Immediate, temporary or permanent removal of any content or contributions you have made or uploaded to our site;
    • The issue of a warning to you;
    • commence legal proceedings against you;
    • disclosure of such information to law enforcement authorities or third parties as we reasonably feel is necessary.

    These actions are not limited, and we may take any other action we reasonably deem appropriate.

    • any conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity;
    • any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the site or to your downloading of any material posted on it, or on any website linked to it;
    • your use of third party websites linked from our site;
    • any failures, interruptions, delays or other matters of a similar nature arising out of circumstances beyond our reasonable control;
    • any loss of profit or revenue, loss of data or any indirect losses or damage incurred by any user in connection with the site or in connection with the use, inability to use, or results of the use of the site and any materials posted on it whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

Our liability

Our site and the contents of the site are intended for private, domestic and consumer use only.

To the extent permitted by law, our site and the material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.

To the extent permitted by law, we, other members of our group of companies and third parties connected to us exclude all liability for:

  • Placing an order

    When you place an order with us, we will send you an email acknowledging receipt of your order and containing the details of your order. Please check this email carefully and contact us if anything is incorrect. This email is not an acceptance of your order, just a confirmation that we have received it.

    No contract is formed between us until we send you a further email confirming that your order has been accepted and your goods have been dispatched (“Dispatch Confirmation”). Payment will be taken when we accept your order shortly before dispatch. Only those products listed in the Dispatch Confirmation will be included in the contract formed between us.

    All orders are subject to acceptance and availability.

    When placing an order you confirm to us that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card or PayPal account used to place your order and that there are sufficient funds to cover the cost of the products you have ordered.

  • Delivery

    Please see the Delivery page for the list of countries to which we deliver, estimated delivery times and costs of delivery. The delivery options available and cost of delivery for your order will be as stated on the product detail page and the Checkout page at the time of order. A specific time slot cannot be specified with any of our delivery options.

    Unfortunately, deliveries to some postal addresses may not be available. If we do not deliver to your address, we will notify you of this when you try to place the order.

    Delivery times are estimates only. We will try hard to meet our delivery times but are not responsible for any delayed or unsuccessful deliveries.

    Sometimes orders may take longer to fulfill and certain services may be removed during our seasonal sales, periods of promotional activity or due to circumstances beyond our control, such as adverse weather.

  • Payment

    Payment for all products must be by credit or debit card or through PayPal

    We accept payment from the card issuers listed on the site. We will not charge your credit or debit card or PayPal account until shortly before we dispatch your order.

    Acceptance of payment may be dependent on the card issuer who may require security information to be entered or validation checks to be carried out as part of their secure payment system. If payment is not accepted, you will be notified of this. Payment made via PayPal is subject to PayPal’s terms and procedures.

  • Product Information

    Our site is continually being updated. We take care to make sure that all details, descriptions, and prices of products appearing on the site are correct. However mistakes can be made and we may refuse orders where product information is incorrect, including prices and promotions.

    We try hard to make sure that pictures and photographs contained on the website are as accurate as possible, however, variations may occur. Colours of the products shown on the site may vary according to a number of factors including your computer monitor, browser and display settings. We cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

  • Changing these Terms and Conditions of Sale

    We may change these Terms and Conditions of Sale and any of our policies from time to time. You will be subject to the policies and Terms and Conditions of Sale in force at the time that you order products from us, unless any change to those policies or these Terms and Conditions of Sale is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms and Conditions of Sale before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions of Sale, unless you notify us to the contrary within seven working days of receipt by you of the products).

  • Security Measures

    We use Internet standard encryption technology (“SSL” or “Secure Socket Layer” technology) to encode personal data that you send to us when placing an order through the site. To check that you are in a secure area of the site before sending personal data to us, please look at the bottom right of your website browser and check that it displays an image of a closed padlock or an unbroken key.

    We do not retain or hold any of your credit or debit card details.

    However, please note that whilst we take appropriate technical and organizational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure.  Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us.

    If you are using a computer or terminal in a public location, we recommend that you always log out and close the website browser when you complete an online session for your security. In addition, we recommend that you take the following security measures to enhance your online safety:

    • Keep your account passwords private. Remember, anybody who knows your password may access your account and you will be responsible for any use or misuse of your account. Change your password immediately and contact us if you think anyone else knows your password. Our contact details can be found on the Company Information page;
    • When creating a password, try to use at least 8 characters. A combination of letters, numbers, symbols and different cases is best. Passwords are case sensitive. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this in ‘My Account’;
    • Avoid using the same password for multiple online accounts.

      Disclosing your details

      We will never ask you to confirm any account, debit or credit card details via email. If you receive an email claiming to be from asking you to do so, please do not respond and report it to us using the contact details on the Company Information pages.

      Third party sites

      Our site may contain links to other websites operated by third parties. Please note that we have no control over or responsibility for these third-party sites and cannot be responsible for personal data that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

      Our site is Trust wave certified is a Trustwave compliant website.

      Contact us

      If you have any questions about security, please contact us via the address or email address given on the Company Information page.